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About Us

Operating for over 21 years, Network Pacific has grown to be one of Australia’s leading strata management companies. Today we manage over $3.7 billion of assets on behalf of 15,000 clients around Australia and Europe.

Our World of Difference

We operate differently to our competitors.

Fostering a culture of innovation and continuous improvement has led to the establishment of eight affiliated entities which allows us to act as a one-stop-shop to meet the entire property management needs of our clients. These include facilities and maintenance management, real estate and property management, compliance, safety and regulatory requirements, Sh@reCar communal car use, Carparklock to prevent unauthorised parking, and building supplies at wholesale prices. This means our clients need only deal with one company for all their property management needs, saving valuable time and money.

Exceptional service

We pride ourselves on our responsive and personal nature of conducting business. We professionally and proactively manage our business relationships to form sustainable and enduring client relationships. This leads to very high customer satisfaction levels and today more than 95% of our new business comes from existing customers or referrals. Highly experienced and qualified, with a strong focus on customer service and professionalism, our staff are exceptional.

It is not just us who say this. Our clients do too…

“From the initial engagement and discussions with Joseph I have found him to be exceptionally competent, both in his industry knowledge and advice; and accomplished in his ability to quickly build rapport and trust with new clients.Quite simply, Joseph is an asset to your organisation and provides your company with excellent representation”
Donal M Paterson, Chairperson at Elizabeth Gardens Owners Corporation

“I have dealt with Network Pacific Strata Management since 1999 and found their staff to be professional, proactive and courteous … often going “above and beyond” the call of duty to resolve complex strata building issues as and when they arise.”
Ashley G Trüter, Director, Direct Investor Pty Ltd Director, Dobeash Investments Pty Ltd Director, Dobeash Holdings Pty Ltd

In-house maintenance, repairs and essential services – 24:Seven

Our responsiveness extends to property maintenance and repairs. Our complementing business 24:Seven Maintenance Solutions enables owners, tenants, building managers and site operations staff to access maintenance and repairs support via our 24/7 hotline at any time of the day. Our bank of trusted tradespersons can complete any job – big or small – in a professional, timely and efficient manner 24 hours/365 days of the year. This service also extends to Risk Management, Essential Safety Measures Auditing, electrical testing, emergency and exit testing, fire maintenance inspection and Annual Compliance Certification, among other services. Your dedicated Strata Industry Consultant can organise all of this on your behalf, leaving you to get on with living.

Our online service makes it easy

Additionally we save our clients time through streamlined online processes. Our customer portal section of our website allows clients to conduct transactions quickly and simply. These include Owners Corporation levy payments, Owners Corporation certificates and payments, access device ordering, payments and contractor invoice upload.

Your information and data is held securely. Our data is backed up daily and is safely secured. A complete data back-up is performed at the end of each month and annually.

“Their management tools and their forward looking approach to develop new easy to use client tools show their commitment to progressive changes in the industry.”
John Larner, Studio Apartments

We care about our planet

We believe in corporate and social responsibility which is why we are committed to our green policy. We aim to reduce our impact on the environment by implementing, maintaining and continually improving our environmentally sustainable practices.

 

Discover a World of Difference is not just our marketing tag – it is our mantra. By choosing Network Pacific as your strata manager you will discover we are worlds apart from our competitors.